CF Games > Fortune Summoners: Secret of the Elemental Stone
Any progress on the crash issue?
SpaceDrake:
I kind of wish there was something to share. Unfortunately, we still can't pin down what's causing it, and MEL at Lizsoft thus can't do a single thing about it.
Sorry if this upsets anyone, but it's been maddeningly frustrating trying to pin this down, especially what with juggling Project Four stuff and other business. :( If you really feel like you want your money back, you can contact our vendors for a refund (either at support.steampowered.com or http://www.gamersgate.com/supportcenter/).
Naryoril:
thanks for the reply
that's enough for me, at least so far
as i said, even if you say "sorry, there is nothing to say", that's much much better than not saying anything
if there is any way to help i'd gladly help. What i tend to do in these cases (bugs i can't reproduce for the sake of my life) is making debugging versions which write more information into the log file and send that to the customer with the problem. he sends me the logfile so i can narrow down the cause, i increase the log file information in that area and send the customer the next version. in the end i manage to pinpoint the exact line of code which causes the problem (especially for crashes) which then usually leads to a solution to the problem.
i know this is an annoying way to find the problem, but sometimes it's the only way i can think of, and it works.
nz17:
Too bad Steam doesn't issue refunds except for pre-orders. Thankfully I'm stalwartly staying with Windows XP (and Linux!) so I haven't experienced this issue. You have my condolences, everyone who is having crashes. :(
Naryoril:
it's been another month without any further notice. any progress at all on this front? And by now i start doubting you'r even really trying, since nothing at all seems to happen...
Ascended1:
Another month with no notice? I have been patient but this is absurd. Cant get a refund since it's through steam, and so I'm stuck with a game that is totally unplayable. Is this even being worked on anymore?
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